Proactive support instead of reactive repair
We ensure that problems do not lead to operational interruptions.
Central Monitoring
Ongoing monitoring of lines, switches, firewalls, access points, cameras, and servers with automatic alerts for disruptions or performance bottlenecks.
Proactive Updates
Regular, controlled deployment of firmware and security patches to close known security vulnerabilities without interrupting your ongoing business operations.
Configuration Backup
Automated backup of all configurations and profiles of routers, firewalls, switches, and mini-servers for rapid recovery in case of emergency.
Personal Contact Person
A direct, technically skilled contact person accompanies your project. No anonymous hotlines, no changing call center employees.
Remote maintenance & on-site deployment
Quick error analysis and resolution via secure remote maintenance as well as qualified on-site deployments at your locations in Germany and internationally.
Ongoing documentation
Every change, extension, or update is transparently recorded. Your IT and building documentation remains up to date.
Maintenance & support contracts
With our individual support contracts, you ensure the longevity and operational readiness of your investments with clearly calculable costs.
Service level by agreement
Support scopes tailored to your operational requirements and properties.
Fixed support flat rates
Planable monthly or annual expenses without unexpected surprises.
International locations
Cross-location support in Germany, the EU, Switzerland, the UK, and the USA.
Currently in operation
We are already centrally operating and monitoring more than 15 locations:
Would you like to centralize the operation of your systems?
We would be happy to develop a support concept tailored to your locations.
Inquire about managed services